HomeAboutServicesProductsIndustriesSoftware Development Agency BangaloreSoftware Development Company IndiaCase StudiesBlogsContactCareersSitemapGenerative AIVideo AnalyticsMobile App DevelopmentWeb App DevelopmentUI/UX DesignIoT DevelopmentVideo Management SystemVideo AnalyticsVSaaSFace RecognitionIntelligent Traffic Management SystemConstruction SolutionsCritical InfrastructureManufacturing SolutionsSmart Cities SolutionsMining SolutionsRetail SolutionsAir Quality Monitoring AppAi Anpr Traffic Management SingaporeSmart Facility Portal SingaporeCar Rental Platform OmanSmart Laboratory BenchCondo App Gated Community SingaporeAi Inventory Forecasting Operations PlatformSmart Kitchen EcosystemAi Powered Tire InspectionAI Video Analytics Mining OperationIoT Fume Hood Automation SystemCorporate AI Video SurveillanceAI Powered Document AnalyzerAI Powered Remote Security Monitoring SystemAI-Powered FRS vs Traditional Access Cards: What Industries Should KnowHow IoT Improves Visitor & Vehicle Movement Tracking in Industrial CampusesWhy Every Industry Needs Video Analytics for Safety & EfficiencyTop 10 Use Cases of FRS Across Industries in 2025Top 10 Use Cases of AI Video Analytics in Modern Metro SystemsVideo Analytics for Retail: Transforming Stores with Real-Time IntelligenceHow Cloud-Based Surveillance (VSaaS) Improves Student SafetyTop 7 Reasons Businesses Are Switching to VSaaS for Security7 Smart Video Analytics Applications Every Hospital Should HaveHow VSaaS Reduces Security Costs Without Compromising SafetyHow Video Analytics Improves Security Monitoring in Airports and Transportation HubsVSaaS in Transportation: Smarter Surveillance for Stations and DepotsHow Mobile VSaaS Apps Are Redefining Security for SMEs and EnterprisesTop 10 Reasons Why Your Business Needs a Mobile App: Key Benefits ExplainedHow AI Video Analytics Detects Weapons, Fights, and Suspicious Activity in Real TimeThe Role of IoT in Intelligent Traffic Management SystemsWhy Forensic Video Analytics Is Becoming a Must-Have for Security AgenciesVideo Analytics for Oil and Gas FacilityWhat is VSaaS (Video Surveillance as a Service)?Top 5 Reasons to Choose Custom Mobile App DevelopmentWhy Small Language Models Might Be the Future of AI AgentsHow a Face Recognition System Works for Attendance ManagementIntelligent Traffic Management Systems for Road Safety EnhancementVMS vs VSaaS: Which is Right for Your Business?Benefits of Implementing AI in Intelligent Traffic Management SystemsIoT App Development: Basics and Key BenefitsTop 15 Real-World Use Cases of Video Analytics for BusinessesThe Future of AI: How Large Language Models are Transforming IndustriesWhat is Generative AI Development? A Complete Guide in 2025STQC certification in software development: why trust, quality, and compliance matter so muchAI Video Analytics in Airport Fuel FacilitiesHow AI & IoT Are Transforming Air Monitoring in Indian CitiesWhy Video Analytics is the Necessity of Modern Security SystemsTop Benefits of Using Video Analytics in Business Operations
logo
Services
Explore All Services

Generative AI

Transform your business with cutting-edge AI solutions

Video Analytics

Gain insights from video data with advanced analytics

Mobile App Development

Create powerful native and cross-platform apps

Web App Development

Build modern, scaleable, robust web applications

IoT Development

Connect and manage smart devices seamlessly

UI/UX Design

Create intuitive and engaging user experiences

Products
Explore All Products

VMS

One dashboard to view and control every camera

Video Analytics

AI that spots events so you don’t have to

VSaaS

Instant cloud surveillance—no hardware hassle.

Face Recognition

Live face matching with privacy built in.

ITMS

Intelligent Traffic Management System

Industries

Smart Cities

Optimize traffic and public safety with live video insights.

Retail

Reduce theft and improve layouts with on-floor analytics

Manufacturing

Keep your production lines humming, boost uptime with real-time monitoring.

Critical Infrastructure

Protect vital assets and ensure 24/7 operations.

Mining

Track vehicles and enforce safety in rugged sites

Construction

Oversee crews and enforce PPE with live alerts.

Case Studies
About
Blogs
Careers
case study banner
Back to Case Studies

Smart Facility & Ticketing Portal for Singapore Apartments

  • Home
  • /
  • Case Studies
  • /
  • Smart Facility & Ticketing Portal for Singapore Apartments

Industry

Digital Health

Duration

6 months

Team Size

5 people

Project Overview

The management team of a high-end apartment complex in Singapore needed a single web application where residents, admins, and managers could submit support tickets, receive real-time alerts from water, power, and air-quality sensors, and maintain audit-ready incident logs. Katomaran Technologies delivered a secure, scalable solution tailored to their needs.

Challenges

Creating this unified portal presented several significant challenges

  • 1
    Siloed sensor data: Water, power, and air-quality systems each had their own separate monitoring interfaces.
  • 2
    Delayed issue detection: Manual monitoring meant problems were often discovered too late.
  • 3
    No unified ticketing: Communications were scattered across emails, calls, and paper forms.
  • 4
    Lack of centralized logs: Compliance audits required gathering data from multiple sources.
  • 5
    Complex access requirements: Different stakeholders needed tailored views and permissions.

Our Solution

Katomaran Technologies delivered comprehensive solutions to address each challenge

  • 1
    Unified dashboard: Combined ticketing and live sensor feeds in one intuitive interface.
  • 2
    Automated alert engine: Stakeholders receive instant notifications when thresholds are exceeded.
  • 3
    Centralized incident reporting: All events are recorded with timestamped documentation.
  • 4
    Role-based access control: Residents, admins, and managers each see appropriate features.
  • 5
    Cloud architecture: Deployed on AWS for scalable, reliable performance at all times.

Key Modules

The Smart Facility Portal features five essential modules

  • 1
    Sensor Dashboard: Live metrics displaying real-time data for water usage, electricity consumption, and air quality parameters.
  • 2
    Alert Engine: Automated web and SMS notifications triggered when sensors detect anomalies or exceed thresholds.
  • 3
    Ticketing Portal: Comprehensive system to submit, track, and resolve support requests from residents.
  • 4
    Incident Reporting: Detailed logging with photo attachments and timestamps for complete audit trails.
  • 5
    Admin Console: Centralized management interface for user roles, system settings, and performance analytics.
Services Offered

Services that we offered to make the client vision ourreality

Web Application Development

Crafting secure, scalable platforms that power your online presence.

UI/UX Design

Designing engaging interfaces that delight users and drive engagement.

DevOps & Cloud Engineering

Streamlining deployment pipelines and infrastructure for reliable, rapid delivery.

Tech Stack

The technologies and frameworks we leveraged to build a robust, scalable, and high-performance solution.

React.js icon

React.js

Frontend Framework

Node.js icon

Node.js

Backend Runtime

PostgreSQL icon

PostgreSQL

Database

AWS icon

AWS

Cloud Platform

Docker icon

Docker

Containerization Tool

Impact & Results

The Smart Facility Portal delivered measurable benefits across multiple areas

  • 1
    Faster response times
    Facility issues are now addressed 50% more quickly thanks to instant alerts.
  • 2
    Reduced escalations
    Incident escalations dropped by 40% due to proactive management.
  • 3
    Perfect compliance
    100% audit compliance with comprehensive, easily accessible logs.
  • 4
    Resident satisfaction
    Surveys showed a 30% increase in resident satisfaction scores.
  • 5
    Operational efficiency
    Management reported a 25% reduction in operational overhead.
SHARE

Table of contents

Ready to Transform Your Digital Experience?

Contact us today to discuss how we can help achieve your digital goals with tailored solutions.

Get in Touch
Down WaveUp Wave
Logo

#348-1A3, Sri Lakshmi Nagar II, Thanneer Pandhal Road, Peelamedu, Coimbatore, India - 641004

Quick Links

  • Services
  • Case Studies
  • About
  • Blogs
  • Careers
  • Contact Us
  • Sitemap

Services

  • Generative AI
  • Video Analytics
  • Mobile App Development
  • Web Development
  • UI/UX
  • IoT

Products

  • Product Overview
  • Vms
  • Video Analytics
  • VSaaS
  • Face Recognition
  • Itms

Featured Case Studies

Elevating Condo Living: Seamless, Secure, and Smart
Elevating Condo Living: Seamless, Secure, and Smart
Case study on how Katomaran Technologies developed a Condo App for a gated community in Singapore, enhancing security, convenience, and community living.
View Case Study
Air Quality Monitor - Smart Air Monitoring Solution
Air Quality Monitor - Smart Air Monitoring Solution
A cross-platform environmental monitoring app with live sensor fusion, adaptive UI, encrypted sync, and actionable air-quality alerts.
View Case Study

Copyright 2018-2025

Developed with lots of ❤️ and ☕ from Katomaran

All rights reserved.